“We are the 260 cleaners who clean your offices, clean your washrooms, wash your windows, wash your carpets, and keep the TD Centre so impeccably clean. We pride ourselves in being the cleaners who keep the TD Centre one of the cleanest office complexes in Toronto. How do you feel about having new cleaners come in to clean your private offices? How do you feel about having strangers come into your private offices after hours? We have been part of the TD Centre family for 17 years and have built an excellent reputation. Are you willing to let Cadillac Fairview Corporation throw that all away and start anew?”
[Excerpt from letter sent by cleaner’s to oppose contracting out services in 1985.]